Call us: (718) 673 78 93
Open hours: Mon-Fr: 9 am - 6 pm

Frequently asked questions

Have questions? We're here to help! See a list of Frequently Asked Questions or contact our Support team
We recommend washing the windows twice per year. If it’s less than that, hard water stains might start to appear (calcium buildup) which can turn the next window cleaning session into a glass restoration project and cost building management double or triple the money.
Our minimum charge per visit is $120 plus Sales Tax of 8.875%. This minimum is still applied if your order contains service for the cleaning of up to 5-6 windows.
Yes, the taxpayer's cleaning services, such as window cleaning… are subject to New York Sales Tax of 8.875%
If you are a new customer, we require you to be present while we are doing a job. However, if you are a returning customer, we do not ask you to be there for the duration of the process.
We accept Cash, Credit Cards, or Checks
For your convenience, all our prices are displayed on the Price page. You can also utilize the Cost Calculator provided on this website or call us at (718) 673 78 93 to get your estimate.
We provide services to customers located around all 5 boroughs in New York City.
Top Team Window Cleaning professionals wear our custom-made uniform with the logo and name of our company, so that you can easily spot them. We also drive our branded vehicles with Top Team Window Cleaning logos on the sides of the car
Initial Inspection: An initial, thorough walk-through will be performed prior to cleaning to identify any special circumstances or damage, determine which tools are needed and best plan to access windows.
Scrub Glass: A mild cleaning solution will be applied, without over wetting, using a microfiber scrubber, sponge or soft fabric strip washer to loosen any remaining material. Sponge or absorbent towels will be used on the window frame and sills to remove loosened dirt which could otherwise transfer onto the glass.
Squeegee Glass: Window will be cleaned using professional-grade squeegees. The squeegee blade will be carefully wiped after every stroke using a cloth, sponge or chamois. To avoid excess moisture from developing on the lower sash, water will be cleared from the bottom of the window using a sponge or towel.
Detail Clean: Final cleaning of edges, frames and sill using professional, lint free, detailing towel.
Final Inspection: Upon completion, an inspection will be made of all work performed.
All necessary equipment and supplies as well as supervision will be provided by our team. Upon completion, all equipment, signs, and supplies will be removed.
You can get a 10% discount for your next visit if you:
1)Sign up for our twice per year cleaning option
2)When you refer a friend*
*Note: Only after a referred person schedules an appointment.
You have to make sure that your building management is aware of our upcoming visit and services to be provided to ensure that there are no complications. Also, you have to provide us with clear access to all the windows since our professionals are not responsible for moving any of your objects due to safety reasons. We also require access to clean water as it is a crucial component in achieving the best results.
We provide services for residential and commercial buildings.
We understand that life is unpredictable. So, we made our cancel/reschedule procedure easy and convenient. You may cancel or reschedule your appointment up to 24 hours before your scheduled visit with no penalties at all.
It all depends on the size and amount of windows your home has as well as the type of cleaning you requested. It can vary from one hour and up to a full day of service. Contact us if you have any specific time restrictions.