General questions and service information

To find a reliable cleaning service, research online reviews, ask for recommendations from your network, and check for certifications, insurance, and experience with similar projects. A professional company should provide clear, transparent communication and offer detailed quotes.

Professional window cleaners bring expertise, experience, and specialized equipment, ensuring your windows are cleaned safely and effectively. They also save you time and effort, prevent damage to your property, and offer reliable service that adheres to safety standards.

Businesses benefit from professional window cleaning by maintaining a polished appearance that reflects the quality of their brand. Professionals also guarantee windows are cleaned safely, avoiding accidents, and help with regular maintenance, reducing the need for costly repairs.

Yes, we use eco-friendly and non-toxic cleaning products that are safe for both your home and office. Our products are effective at removing dirt and grime without posing risks to your health or the environment.

Yes, we carry comprehensive insurance coverage that includes general liability insurance, workers' compensation insurance, commercial auto insurance, and disability insurance, ensuring protection for both our team and your property during cleaning services.

The price of window cleaning varies depending on the size of the property, the number of windows, and the cleaning method required. We offer free estimates, so you can get a precise quote for your specific needs.

Yes, sales tax is included in our final price. The taxpayer's cleaning services, such as window cleaning, are subject to New York Sales Tax at a rate of 8.875%.

Yes, we understand that plans can change. You can cancel or reschedule your appointment with a 24-hour notice and we’ll be happy to accommodate your new schedule.

If there’s a misunderstanding about the scope of work, we will work with you to resolve the issue. We encourage clear communication before the service to ensure all expectations are met and we’re happy to adjust our work as needed.

We accept various payment methods, including credit/debit cards, and checks. You can choose the most convenient option for you.

It’s always a good idea to notify your building management, especially for high-rise buildings or properties with specific entry requirements. This helps avoid any access issues or restrictions.

We serve multiple areas including Manhattan, Brooklyn, Queens, The Bronx, Staten Island, Hudson County. Please contact us for more details or to confirm service availability in your location.

Our staff wear custom-made uniforms featuring the company logo and name, making them easy to spot. Additionally, our branded vehicles proudly display the Top Team Window Cleaning logo on the sides.

We work in all types of buildings, from residential homes and apartments to commercial properties, office buildings, and high-rise structures. We tailor our services to suit the specific needs of each building type.